Last updated: January 2026
Introduction
CYNK Labs ("we", "our", or "us") operates CYNK MAAT and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.
Information We Collect
Information You Provide
- Account information (email address, name)
- Payment information (processed by third-party payment processors)
- Support communications and feedback
- Project data and overlay designs you create
Information Automatically Collected
- Usage data and analytics (feature usage, error reports)
- Device information (operating system, browser type)
- IP address and location data (general geographic region)
- Eye-tracking data (processed locally, not transmitted unless explicitly enabled)
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and manage accounts
- Improve and develop our products
- Send service-related communications
- Respond to support requests
- Comply with legal obligations
Eye-Tracking Data
Eye-tracking data is processed locally on your device by default. Gaze coordinates and tracking information are not transmitted to our servers unless you explicitly enable cloud features or sharing. For Enterprise customers with cloud sync enabled, eye-tracking data may be synchronized to your account for backup and collaboration purposes.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our services (payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at [email protected].
Cookies and Tracking
We use cookies and similar tracking technologies to improve user experience, analyze usage, and support our services. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Contact Form